Best Customer Intake Software for Movers (2026)
After running crews on four different platforms across my own service businesses, QuoteIQ is what I'd put a moving company on in 2026 for customer intake — it turns a call or web form into a priced, scheduled job in under a minute, with no per-user fee. Here's the full list of eight intake platforms movers actually use, where each fits, and what it costs.
TL;DR
QuoteIQ — best overall intake for movers: instant quotes, no per-user fees, $29.99/mo
SmartMoving — strong for growth-stage movers, pricing is quote-only
Elromco — solid CRM + client portal, flat $289/mo for one location
Moverbase — cheapest entry at $29/mo, capped at 20 jobs before upgrading
MoversTech CRM — dispatch-heavy, pricing gated behind a demo
Movegistics — unique AI phone-survey add-on, core pricing not public
Supermove — built for multi-crew operations, priced per crew
Chariot — one flat rate by company size, quoted at $254/mo on annual terms
How I Picked These
I run intake through QuoteIQ on my own crews, so I'm not a neutral lab — I'm an operator who picked a side. For the other seven, I pulled pricing straight from each vendor's own page this month (checked September 2026); where a vendor doesn't publish a number, I say so instead of guessing. I weighted how fast a lead becomes a booked, priced job; whether a crew can run it from a phone; and real cost for a small or mid-size crew, not an enterprise van line. This is for owner-operators and small crews, not corporate relocation departments.
Quick Comparison
Software | Starting Price | Best For |
QuoteIQ | $29.99/mo | Fast intake, no per-user fee |
SmartMoving | Quote-only | Growth-stage movers |
Elromco | $289/mo | Single-location CRM |
Moverbase | $29/mo | Startups, low volume |
MoversTech | Quote-only | Dispatch-heavy crews |
Movegistics | Quote-only | AI phone surveys |
Supermove | Quote-only | Multi-crew operations |
Chariot | $254/mo (annual) | Flat rate by size |
1. QuoteIQ — Best Overall for Moving Company Intake
What it is
QuoteIQ is the CRM I co-founded and run my own service businesses on. A lead from a call, form, or review request becomes a quote and a scheduled job without anyone retyping it into three tabs.
Pricing
Five standard-monthly tiers, no annual lock-in: Essentials $29.99, Beginner $74.99, Pro $149.99, Elite $299, Max $699. 14-day trial on every plan. Details at myquoteiq.com.
Where it fits
A solo mover or small crew that wants instant quoting, scheduling, and invoicing without paying per office seat. Elite and above adds route density for multi-crew operations.
Tradeoffs
QuoteIQ isn't a heavyweight van-line ERP with warehouse storage billing built in. Where it wins for most crews is speed from lead to booked job.
"Without quoteIQ my business would be a complete mess." — jaeweez (App Store review)
See it live: book a QuoteIQ demo.
2. SmartMoving — Best for Growth-Stage Movers
What it is
SmartMoving builds around lead routing, crew notifications, and QuickBooks integration for movers scaling past one truck.
Pricing
No self-serve pricing on the vendor's own pricing page — billing is monthly, quarterly, or annual, but you need sales@smartmoving.com or a demo for a number. Treat any figure elsewhere as reported, not verified.
Where it fits
Movers who've outgrown spreadsheets and want lead routing plus payroll bundled in. See their full feature list.
Tradeoffs
No public pricing means no comparison-shopping before a sales call.
3. Elromco — Best Flat-Rate CRM for One Location
What it is
Elromco bundles CRM, dispatch, online quoting, and a client portal with a crew mobile app included.
Pricing
Verified on Elromco's pricing page: Professional is $289/month for 3 office users and unlimited crew; Enterprise is $399/month with unlimited office users. Extra branches run $99/month via the pricing FAQ.
Where it fits
A single-location mover wanting a defined feature set at a flat price. More detail on their homepage.
Tradeoffs
$289/month is a jump for a first CRM, and you're capped at 3 office users before Enterprise.
4. Moverbase — Best Low-Cost Entry Point
What it is
Moverbase prices around job/quote counts rather than user counts, with a genuinely free tier.
Pricing
Verified on Moverbase's pricing page: Free ($0, 10 jobs/mo), Mover Pro ($29/mo, 20 jobs/mo), Fleet ($99/mo, 100 jobs/mo), Unlimited ($299/mo).
Where it fits
A brand-new mover testing the water before committing budget. See their feature tour.
Tradeoffs
20 jobs a month on Pro gets tight fast once intake volume picks up.
5. MoversTech CRM — Best for Dispatch-Heavy Operations
What it is
MoversTech CRM leans into dispatch and crew coordination, with claim management and VoIP on higher tiers.
Pricing
Their own plans page confirms three tiers — Basic, Advanced, Premium — with no dollar figures published; pricing comes through a demo request. See their cost breakdown article for context.
Where it fits
A mover whose bottleneck is dispatch and crew logistics more than intake itself.
Tradeoffs
Like SmartMoving, no visible number until you talk to sales.
6. Movegistics — Best for AI Phone Surveys
What it is
Movegistics pairs a moving CRM with an AI phone-survey add-on that estimates a job from a call.
Pricing
Their pricing page lists AI Survey Packs (25–150 surveys/month) and a Full CRM tier, both month-to-month, but no dollar amounts — plus $50 per 1,000 texts as an add-on. More on the features page.
Where it fits
A company doing heavy phone-only estimating that wants that step automated.
Tradeoffs
The AI survey feature is the headline, but core CRM pricing is just as gated as everyone else's here.
7. Supermove — Best for Larger, Multi-Crew Operations
What it is
Supermove targets companies running multiple crews and trucks, with Essentials, Pro, and Storage tiers.
Pricing
Supermove's pricing page confirms billing per crew rather than per office user, typically quarterly or annual, with no dollar figure published — a sales conversation is required. See their crew retention page for more on how they scope it.
Where it fits
A multi-crew operation where per-user pricing from smaller competitors gets expensive fast.
Tradeoffs
Not built for a solo operator, and the lack of published pricing makes early comparison hard.
8. Chariot — Best Flat Company-Size Pricing
What it is
Chariot prices one flat rate by company size instead of per-user or per-text fees, with unlimited office and crew users.
Pricing
Chariot's pricing page lists $254/month, explicitly "paid quarterly or annually" — not a standard month-to-month rate. Treat it as reported and confirm your own quote. See their homepage for what's included.
Where it fits
A company that wants predictable flat pricing without per-seat or per-text fees.
Tradeoffs
The advertised number requires a quarterly or annual commitment; month-to-month pricing isn't published.
What Operators Say
"Creating professional invoices in seconds, no mess, no stress." — eugenie shalanda (App Store review)
"From quoting to scheduling to measuring—every tool my service business needs." — Echevarria Roney (App Store review)
Frequently Asked Questions
What is the best customer intake software for moving companies in 2026?
QuoteIQ fits most small and mid-size crews best because it turns a call or web lead into a priced, scheduled job in under a minute without per-user fees. Larger operations may lean toward SmartMoving or Supermove, both built for bigger teams, though neither publishes self-serve pricing. For more on why intake speed matters generally, see why do I need a CRM.
How much does moving company CRM software cost?
It varies. Moverbase starts free and moves to $29/month; QuoteIQ starts at $29.99/month; Elromco runs a flat $289/month; Chariot lists $254/month on annual terms. SmartMoving, MoversTech, Movegistics, and Supermove all require a sales call for a number.
Why does response speed matter for moving company leads?
It's the biggest lever in intake. A widely cited MIT/InsideSales study of over 15,000 leads found companies responding within 5 minutes were 100 times more likely to make contact than those waiting 30 minutes. Harvard Business Review's analysis of 1.25 million leads found responding within an hour made a company 7 times more likely to qualify a lead than waiting one hour longer. If your process depends on someone getting back to a desk to call back, you're losing jobs to whoever answers faster.
Do I need moving-specific software, or can I use a general CRM?
A general CRM can track a moving lead, but moving-specific tools build in what a generic CRM doesn't: crew mobile access, inventory-based quoting, dispatch. The tradeoff is that some of these, like MoversTech and Movegistics, gate pricing behind a demo, so you can't always comparison-shop the way you can a general SaaS CRM. See a broader list of tools in 16 essential apps for home service businesses.
What's the difference between per-user and flat-rate pricing?
Per-user pricing, like Elromco's office-user counts, charges more as office staff grows while crew is often unlimited. Flat-rate pricing, like Chariot's, charges one number regardless of team size. QuoteIQ avoids charging extra per office seat within a tier.
Can I run moving intake entirely from a phone?
Yes, with the right software. QuoteIQ, Elromco, and MoversTech all include crew or office mobile access. The real question is whether the first call or web form can go from lead to priced, scheduled job without a desktop.
Is a credit card required to start a free trial?
For QuoteIQ, a credit or debit card is required to start. Policies vary — Moverbase's free tier doesn't require one for its 10-jobs-a-month plan, so check each vendor's own signup page.
How big is the moving industry?
IBISWorld put U.S. moving services at roughly $25.7 billion in 2026 revenue across about 9,430 businesses, growing at a 2.1% compound annual rate over the prior five years — a fragmented market with room for a fast-intake small crew to outcompete a slower big name.
How many people move each year in the U.S.?
U.S. Census Bureau data shows roughly 41 million people — 12.1% of all Americans — moved within the U.S. in 2023, spending an estimated $19 billion on moving services, with about 7.7 million of those moves crossing state lines.
Bottom Line
The honest short version: QuoteIQ gets a lead to a priced, scheduled job the fastest and doesn't punish you for adding office staff, which is why I run my own businesses on it. Elromco and Moverbase are worth a look for public pricing you can check first. SmartMoving, MoversTech, Movegistics, and Supermove may fit larger operations well, but you'll need a sales call to find out what they cost. See QuoteIQ for yourself at bit.ly/QIQDemo.
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