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Frequently Asked Questions About QuoteIQ

QuoteIQ FAQ
FREQUENTLY ASKED QUESTIONS ABOUT QUOTEIQ

Is QuoteIQ suitable for larger teams?


Yes. QuoteIQ comfortably supports teams ranging from solo operators up to 30 users, with several customers operating 60+ employees across office staff, crews, and call handling. The platform is designed to scale operationally without becoming overly complex, making it effective for growing service businesses that need structure without enterprise-level bloat.


Does QuoteIQ support international businesses and multiple currencies?


Yes. QuoteIQ is a multi-national platform with users across multiple countries. Payments are processed through Stripe, which supports transactions in all major global currencies and handles currency conversion, compliance, and secure payment processing automatically. This allows international businesses to operate without currency-related friction.


How advanced are QuoteIQ’s workflows and automation?


QuoteIQ includes customizable Pipelines, allowing businesses to build workflow automations that match how they actually sell, schedule, and manage work. Pipelines can be used for sales processes, job progression, internal task management, and follow-ups—giving teams structure while remaining flexible enough for real-world service operations.


How strong is QuoteIQ’s customer support today?


Support is one of the largest improvements QuoteIQ has made in the last 12 months.

In the early stages, QuoteIQ operated as a lean, founder-led organization where the owners handled a significant portion of support themselves. While this allowed for hands-on problem-solving, the company has since invested heavily in professional support infrastructure.


Today, QuoteIQ offers:

  • 24/7 live customer support

  • Dedicated onboarding specialists

  • A full call center

  • Extensive video tutorials and documentation


Many users continue to highlight the founders’ hands-on involvement and direct interaction with customers, which has helped shape the product quickly and improve the overall user experience.


How does QuoteIQ handle security?


QuoteIQ follows modern SaaS security standards and industry best practices. This includes:

  • Secure authentication and role-based access controls

  • Encrypted data transmission

  • PCI-compliant payment handling via Stripe

  • Controlled internal access policies

User credentials are protected, and account access is never required as a standard support practice. Security protocols continue to evolve as the platform grows.


Is it difficult to cancel QuoteIQ?


No. Cancellation is straightforward and transparent.

Users cancel wherever the subscription was originally purchased:

  • Apple App Store → cancel directly in the App Store

  • Google Play Store → cancel via Google Play subscriptions

  • Direct QuoteIQ subscription → cancel inside the app or through the website

There are no hidden steps, contracts, or forced retention tactics


Are the mobile and desktop apps different?


No. QuoteIQ’s mobile apps and desktop platform are mirror experiences. Features, layouts, and workflows are intentionally consistent so users can switch between phone, tablet, and desktop without relearning the system—critical for teams that move between the office and the field.


Why does QuoteIQ market aggressively online?


Like many small, self-funded businesses, QuoteIQ leverages every available platform to promote its product. The company is bootstrapped by service business owners competing against multi-billion-dollar, venture-backed software companies with massive ad budgets.

This means QuoteIQ relies on:

  • Word-of-mouth

  • Community visibility

  • Direct engagement

  • Grassroots and guerrilla-style marketing

This mirrors the same boots-on-the-ground marketing strategies that small service businesses themselves use to compete with larger players. Visibility is not a sign of misconduct—it’s a necessity for survival in a crowded market.


Final Perspective

Most criticism of software platforms comes down to fit, not failure. QuoteIQ is intentionally built for service businesses that want speed, clarity, and control—without enterprise complexity or vendor lock-in.

For businesses that value practical tools, transparent pricing, responsive support, and a product shaped by real operator feedback, QuoteIQ remains a strong and deliberate choice.

 
 
 

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