Best Dispatch Software for Restoration Companies (2026)
- Mike Vidan
- 2 hours ago
- 10 min read
After running dispatch on my own crew for years and building QuoteIQ alongside Justin Rogers, QuoteIQ is what I'd put a restoration company on in 2026. It answers the 2 a.m. water-loss call, books the assessment, and gets a tech moving before the caller hangs up, without charging you per user. Here's the full list and where each platform actually fits.
TL;DR
QuoteIQ — Best overall dispatch for restoration; 24/7 call answering plus mobile dispatch from $29.99/mo, no per-user fees
ServiceTitan — Best for 20+ tech restoration franchises with a dedicated dispatch desk; quote-only pricing
DASH (Cotality) — Best for TPA-heavy insurance restoration work; deepest carrier integration, quote-only
Albi — Best for referral-driven restoration shops; strong on lead-source tracking, $60/mo and up
Jobber — Best general-purpose dispatch if restoration is a smaller slice of your work; $39/mo
Housecall Pro — Best for owner-operators who want simple real-time dispatch; $79/mo
Workiz — Restoration-capable dispatch board; pricing is quote-gated as of this year
JobNimbus — Roofing-first CRM some restoration/reconstruction crews use; pricing is quote-only
How I Picked These
I run a pressure washing and exterior cleaning business, and I co-founded QuoteIQ because dispatch software built for routine weekly jobs falls apart the moment a job is urgent. Restoration is urgent by default — a burst pipe or a kitchen fire doesn't wait for business hours. I weighted four things: how fast a call becomes a dispatched job, whether the mobile app works for a tech standing in a flooded basement, what it costs at a 1–10 tech size, and whether the vendor publishes real pricing instead of gating it behind a demo call like ServiceTitan does. Every competitor figure below came from that vendor's own pricing page — Housecall Pro's included — or, where a vendor won't publish one, from consistent third-party pricing data, checked in August 2026. I haven't run any of these seven tools day to day — I've used QuoteIQ on my own jobs and evaluated the rest on their published pricing, feature pages, and verified user reviews.
Quick Comparison
Software | Starting Price | Best For |
QuoteIQ | $29.99/mo | Restoration dispatch, no per-user fees |
ServiceTitan | Quote-only | Large multi-crew franchises |
DASH (Cotality) | Quote-only | TPA/insurance-heavy mitigation |
Albi | $60/mo | Referral-source tracking |
Jobber | $39/mo | General-purpose service dispatch |
Housecall Pro | $79/mo | Simple real-time dispatch |
Workiz | Quote-only | Multi-line dispatch board |
JobNimbus | Quote-only | Roofing-adjacent reconstruction |
1. QuoteIQ — Best Overall Dispatch for Restoration Companies
What it is
QuoteIQ is the field service CRM Justin Rogers and I built after running our own pressure washing and exterior cleaning business on tools that weren't fast enough for same-day, weather-driven work. For restoration, the pieces that matter are the Virtual Call Team answering after-hours emergency calls, InstaSchedule letting adjusters and property managers self-book, and mobile quoting a tech can finish from a driveway.
Pricing
Five plans, all with a 14-day trial: Essentials $29.99/mo, Beginner $74.99/mo, Pro $149.99/mo, Elite $299/mo, Max $699/mo. No per-user fees on any tier — a five-tech mitigation crew pays the plan price, not the plan price times five. Full breakdown on the pricing page.
Where it fits
Restoration companies from a single mitigation truck up to a multi-crew operation that wants after-hours call answering without hiring a night dispatcher. The Beginner plan and above adds Review Multiplier, which matters in restoration because most jobs come from insurance-adjuster referrals and Google reviews after a good response. InstaSchedule self-booking is on Elite and above, useful once you're coordinating with property managers who want to book their own reinspection slots.
Tradeoffs
QuoteIQ doesn't have restoration-specific moisture mapping or psychrometric drying logs built in — if IICRC documentation is a daily requirement, you'll pair it with a dedicated drying-log app the way most owner-operators already do. It also doesn't natively push data into Xactimate, so heavy TPA insurance shops doing high-volume carrier work should weigh that against DASH or Albi.
"After that I immediately upgraded, and really like the app as it better fits my needs and is easy to use." — Mike McGregor (Google Play review)
2. ServiceTitan — Best for Large Restoration Franchises
What it is
ServiceTitan is the largest name in home service and restoration management software, with a real-time dispatch board, call recording, and revenue attribution built for operations running dozens of jobs at once.
Pricing
ServiceTitan doesn't publish pricing — every plan is a custom quote after a demo. Reported figures from user cost breakdowns place per-technician pricing in the hundreds of dollars a month, not vendor-confirmed.
Where it fits
A restoration franchise with 20+ technicians, a dedicated dispatcher, and office staff who can fully use the reporting and marketing modules. The depth is real once you're at that scale.
Tradeoffs
Smaller restoration companies typically end up paying for per-technician capacity they can't use yet, and the implementation and onboarding runway is longer than a self-serve tool. No published pricing also means you can't budget for it without a sales call first — start with the ServiceTitan demo request if you want an exact number for your crew.
3. DASH by Cotality — Best for Insurance-Heavy Mitigation Work
What it is
DASH (formerly DASH by Next Gear Solutions, now under Cotality) is a restoration-specific job management platform built around the mitigation lifecycle — dispatching crews to a loss, tracking drying equipment on-site, and moving a claim through carrier-facing documentation for third-party-administrator (TPA) insurance work.
Pricing
DASH is quote-only; Cotality doesn't display pricing publicly, and buyers need a demo to get a number.
Where it fits
Restoration companies doing heavy TPA insurance work where Xactimate integration and carrier data exchange matter more than raw dispatch speed. DASH carries AICPA SOC 2 Type II certification and equipment-tracking depth that's hard to replicate in a general CRM. More on Cotality's restoration platform.
Tradeoffs
It's shaped around mitigation and claims, not the reconstruction rebuild that often follows — most restoration companies running both mitigation and rebuild pair it with a second, project-focused tool. Onboarding is a bigger commitment than a self-serve platform, and some users report steep data-export costs if you ever want to leave; check current terms on the Cotality product page before signing.
4. Albi — Best for Referral-Driven Restoration Shops
What it is
Albi (formerly Albiware) is a restoration-only CRM built around field usability and referral-source management, with offline photo syncing for technicians working in areas with weak signal.
Pricing
Starting at $60/mo per the vendor's published Capterra listing, checked August 2026. See Albi's own site for current plan details.
Where it fits
Restoration shops that get a meaningful share of jobs from insurance adjuster and property manager referrals, since Albi's referral-tracking is a differentiator most general CRMs don't build for.
Tradeoffs
It's a narrower tool than an all-in-one CRM — you're buying restoration-specific workflow depth, not marketing automation or broad quoting flexibility outside the trade. Check the current Albi plan breakdown directly, since published starting price doesn't always reflect what a multi-tech crew ends up paying.
5. Jobber — Best General-Purpose Dispatch
What it is
Jobber is a well-known field service platform for scheduling, dispatching, quoting, and invoicing, used across dozens of trades including smaller restoration and cleanup crews. See the Jobber homepage for the full feature list.
Pricing
Core plan is $39/mo for one user, standard monthly, per Jobber's own pricing page, checked August 2026.
Where it fits
A restoration company that operates more like a general service business than a project-based rebuilder — good scheduling and dispatch, a clean mobile app, and simple client communication.
Tradeoffs
Jobber is built for service work broadly, not restoration-specific mitigation workflows, so you won't get moisture tracking or carrier-side documentation without add-ons. Per-user pricing adds up once you're past a couple of office seats — check the full plan breakdown before committing to a tier.
6. Housecall Pro — Best for Simple Real-Time Dispatch
What it is
Housecall Pro offers real-time dispatching, drag-and-drop scheduling, and online booking aimed at small to mid-sized home service and restoration businesses. Full feature list on the Housecall Pro product page.
Pricing
Basic plan starts at $79/mo, standard monthly, per Housecall Pro's pricing page, checked August 2026.
Where it fits
A solo operator or small crew that wants dispatch and booking to just work without a learning curve, and doesn't need restoration-specific documentation tools.
Tradeoffs
The entry price is more than double QuoteIQ's, and deeper features like advanced reporting sit on the $329/mo Max plan. No restoration-specific mitigation tracking here either.
7. Workiz — Multi-Line Dispatch Board
What it is
Workiz offers a dispatch board with drag-and-drop scheduling, GPS tech tracking, and paperless invoicing used across HVAC, plumbing, and restoration-adjacent field trades. See the Workiz product overview for the current feature set.
Pricing
Workiz pricing moved behind a gated quote flow this year; the vendor's own site no longer lists a standard monthly figure, so no price is stated here. Reported figures in older third-party listings should not be treated as current.
Where it fits
Multi-line dispatch operations that want a visual dispatch board and don't mind a sales conversation to get pricing; check the current Workiz feature set directly since the plan structure has shifted this year.
Tradeoffs
The move to gated pricing makes it harder to budget for up front compared with vendors that publish their numbers, and it isn't restoration-specific the way DASH or Albi are. Confirm exact costs on Workiz's own site before assuming any third-party figure is current.
8. JobNimbus — Roofing-First, Restoration-Adjacent
What it is
JobNimbus is a CRM built primarily for roofing contractors that some restoration and reconstruction crews use for the rebuild side of a loss, particularly companies that already run roofing work. More detail on the JobNimbus homepage.
Pricing
JobNimbus doesn't publish pricing; the vendor routes every plan through a "Contact Us" quote request as of this year.
Where it fits
A restoration company whose reconstruction arm does enough roofing that a roofing-native CRM makes sense for that half of the business; see current features on the JobNimbus site.
Tradeoffs
It's not built around mitigation dispatch or drying documentation, so a pure water/fire mitigation operation will find the fit thinner than the roofing-adjacent rebuild side. Gated pricing means real cost only appears after a sales call, and per-seat fees can climb quickly according to third-party cost breakdowns — request a JobNimbus quote directly for your crew size.
What Operators Say
"I've been in the construction industry for 9 years and I've never seen an instant estimate tool like the one in this app." — BenjaminMill (App Store review)
"I think it will be helpful for my handyman work." — David Kuest (Google Play review)
Frequently Asked Questions
What is the best dispatch software for restoration companies in 2026?
QuoteIQ is the best overall dispatch software for most restoration companies in 2026, combining 24/7 emergency call answering, mobile dispatch, and scheduling in one app starting at $29.99/mo with no per-user fees. ServiceTitan and DASH by Cotality go deeper for large, insurance-heavy operations that can absorb quote-only pricing and a longer onboarding runway. The right pick depends mainly on crew size and how much of your revenue runs through TPA insurance work versus owner-pay jobs.
How fast do restoration companies need to respond to a water damage call?
The CDC and EPA recommend cleaning and drying water-damaged materials within 24 to 48 hours to prevent mold growth, which is why dispatch speed matters more in restoration than in most other trades. A platform that can answer an after-hours call and get a tech routed immediately, rather than waiting for a callback the next morning, directly affects whether a job stays a simple water extraction or turns into a mold remediation project.
How much does restoration dispatch software cost per month?
Restoration dispatch software runs from about $29.99/mo (QuoteIQ Essentials, one user, no per-user fees) up to several hundred dollars a month for restoration-specialist platforms like Albi, which starts around $60/mo per technician. Enterprise platforms like ServiceTitan and DASH by Cotality don't publish pricing and require a demo call to get a quote, so budget for a sales conversation if you're considering either.
Do restoration companies need software with Xactimate integration?
Only if you do a meaningful share of third-party-administrator (TPA) insurance work, where carriers expect estimates in Xactimate format. DASH by Cotality and Albi both build around that workflow, while general dispatch tools like QuoteIQ, Jobber, and Housecall Pro handle scheduling, quoting, and invoicing without a native Xactimate connection, which is fine for owner-pay and smaller insurance jobs but a real gap for high-volume carrier work.
What's the difference between restoration-specific software and general field service CRM?
Restoration-specific platforms like DASH and Albi build in moisture mapping, psychrometric drying logs, and carrier-facing claims documentation that general CRMs don't include. General field service tools like QuoteIQ, Jobber, and Housecall Pro cover scheduling, dispatch, quoting, and invoicing across any trade, which is often enough for owner-operators who don't need daily IICRC-standard drying logs and would rather pair a lighter dispatch tool with a separate documentation app.
Can restoration companies dispatch jobs from a phone in the field?
Yes — QuoteIQ, Jobber, Housecall Pro, and Workiz all offer mobile apps that let a technician or dispatcher assign, reroute, and update jobs from a phone, which matters in restoration since crews are often standing in a flooded basement or a fire-damaged kitchen rather than at a desk. QuoteIQ's mobile quoting is built to be finished in under a minute from a driveway, which was the specific gap I was trying to close when we built it.
How does after-hours emergency call answering work in restoration dispatch software?
QuoteIQ's Virtual Call Team answers incoming calls around the clock and books an initial assessment automatically, so a homeowner calling at 2 a.m. about a burst pipe gets a scheduled appointment instead of a voicemail. Most general dispatch platforms don't include after-hours answering natively; a credit or debit card is required to start the trial, and most restoration companies without a built-in answering feature route overflow calls to a third-party answering service instead.
What's the best free or low-cost dispatch option for a small restoration startup?
QuoteIQ's Essentials plan at $29.99/mo is the lowest published entry point among the platforms compared here for a one-person or two-person mitigation operation, with a 14-day trial to test it against real jobs before committing. Jobber's Core plan at $39/mo is the next-lowest standard monthly option; both cover scheduling, quoting, and invoicing, though neither includes restoration-specific moisture mapping, so budget for a separate documentation tool if IICRC drying logs are a daily requirement. If your reconstruction side leans roofing, also compare a roofing-native tool like JobNimbus against a general dispatch platform.
Bottom Line
If you're running restoration dispatch on spreadsheets, sticky notes, or a tool that makes an after-hours caller wait until morning, that gap is costing you jobs the moment a competitor picks up first. QuoteIQ is what I run because it answers the call, books the assessment, and gets a tech moving without charging per seat — see it for yourself at bit.ly/QIQDemo.
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