Best Collections Software for Plumbing Companies (2026)
After running my own crew's books on QuoteIQ for years and watching plumbing shops on our platform chase down unpaid invoices every week, I built this list around one question: which software actually gets a plumbing company paid, not just invoiced. QuoteIQ is what I'd put a plumbing business on in 2026 for collections — automated reminders, Net terms, and ACH ship on every plan, including the $29.99 one. Here's the full list and where the other seven fit.
TL;DR
QuoteIQ — $29.99/mo. Automated reminders, Net 15-90 terms, and ACH all ship on the entry plan. Best overall for plumbing collections in 2026.
ServiceTitan — quote-only pricing. Deep AR reporting for multi-crew shops willing to take a sales call.
FieldEdge — quote-only pricing. Best if your books already live in QuickBooks and you want tight two-way sync.
Housecall Pro — $79/mo Basic. Reminders included at entry price, but no Net terms.
Jobber — $49/mo Core, though reminders and auto-collection don't unlock until Connect at $139/mo.
Service Fusion — $245/mo Starter with unlimited users. Fits larger crews who'd rather pay flat than per seat.
How I Picked These
I weighted this list on one thing: how fast a plumbing company gets its money, not how nice the invoice looks. That meant checking whether reminders, Net terms, ACH, and payment plans ship on the cheapest plan or sit behind an upsell, since that's where AR usually goes stale. Pricing came from each vendor's own pricing page, checked September 2026, using standard monthly rates — never the annual-prepaid teaser. Where a vendor doesn't publish pricing, I say so instead of guessing. This is for plumbing owners and office managers tired of calling customers to ask where the check is, not enterprise shops with a dedicated collections team.
Quick Comparison
Software | Starting Price | Best For |
QuoteIQ | $29.99/mo | Collections tools on every plan |
ServiceTitan | Quote only | Multi-crew AR reporting |
FieldEdge | Quote only | QuickBooks sync |
Successware | Quote only | Built-in accounting/AR |
Housecall Pro | $79/mo | Reminders, no Net terms |
Jobber | $49/mo | Gated collections tools |
Service Fusion | $245/mo | Unlimited users |
FieldPulse | Quote only | Custom small-crew build |
1. QuoteIQ — Best Overall for Plumbing Collections
What it is
QuoteIQ is the field service CRM I co-founded, and it's what my own crew invoices and collects on. The invoicing module was built around getting money in the door, not just sending a PDF.
Pricing
Essentials starts at $29.99/month with a 14-day trial, running through Beginner ($74.99), Pro ($149.99), Elite ($299), and Max ($699) — see the invoicing feature page. Automated reminders, Net 15/30/60/90 terms, and ACH ship starting on Essentials, not a top tier.
Where it fits
Best for plumbing companies that want collections handled at the entry price instead of paying $139-plus a month to unlock reminders. Commercial plumbers billing on Net terms benefit most from ACH, since it skips card fees on larger tickets. I go deeper on the invoicing side alone in the best plumbing invoicing software for 2026.
Tradeoffs
Advanced follow-up automation tied to invoice-paid triggers needs Pro ($149.99) and up, and QuickBooks Online sync is Pro-and-above too. The trial requires a credit or debit card to start.
"After that I immediately upgraded, and really like the app as it better fits my needs and is easy to use" — Mike McGregor (Google Play review)
2. ServiceTitan — Best for Multi-Crew AR Reporting
What it is
ServiceTitan is the enterprise-grade platform many larger plumbing operations run on, with payments and financing built into its "Pay and Get Paid" toolset.
Pricing
ServiceTitan doesn't publish a price. Starter, Essentials, and The Works all route to a request-pricing form, negotiated per technician. Treat any number you see elsewhere as reported, not vendor-confirmed.
Where it fits
Best for plumbing companies running several trucks with office staff who can handle an implementation project. I compared it directly against QuoteIQ in ServiceTitan vs. QuoteIQ.
Tradeoffs
No public pricing means no easy budget comparison, and the ServiceTitan homepage frames this as an enterprise sale — heavier than a small crew usually wants for a collections upgrade.
3. FieldEdge — Best for QuickBooks-Deep Plumbing Shops
What it is
FieldEdge is built for plumbing, HVAC, and electrical contractors, with invoicing and on-site payment collection core to all three of its plans.
Pricing
FieldEdge also keeps pricing off its site. Select, Premier, and Elite are quote-based — its own pricing page says cost "can vary" by add-on, with a demo required for a number.
Where it fits
Best if your books already run in QuickBooks Desktop or Online and you want a CRM built to sync both ways natively. The FieldEdge site leans hard on that integration.
Tradeoffs
Collections specifics — dunning sequences, Net terms, ACH — aren't detailed on the public feature pages the way invoicing is, so confirm those before you buy, not after.
4. Successware — Best for Built-In Accounting
What it is
Successware is an all-in-one plumbing and HVAC platform that bakes full accounting — AR, AP, and general ledger — directly into the software.
Pricing
There's no public pricing page; every inquiry routes to a demo. The vendor highlights its integrated accounting module as the reason cost flexes with how much of the back office you move over.
Where it fits
Best for a plumbing company that wants its AR ledger and dispatch board on one system, run by an office manager comfortable in a denser interface. More on the Successware homepage.
Tradeoffs
That accounting depth comes with an older, less mobile-first feel, and without a public price, comparing total cost against QuoteIQ takes an extra sales call most owners would rather skip.
5. Housecall Pro — Best Budget Reminder Option
What it is
Housecall Pro is a well-known field service CRM with automated payment reminders and online payments across its plans.
Pricing
Basic runs $79/month standard monthly, Essentials $189/month, and Max $329/month, confirmed on the vendor's pricing page this September. Card processing starts at 2.59%, with a 1% option for bank payments.
Where it fits
Best as a budget-conscious alternative when you want reminders working out of the box and don't need Net terms for commercial accounts. The Housecall Pro site covers financing too.
Tradeoffs
At $79/month for Basic, it's already well above QuoteIQ's $29.99 entry price for a comparable reminder feature, and Net terms aren't part of the pitch.
6. Jobber — Best for App Marketplace Depth
What it is
Jobber is a widely used field service CRM with a large app marketplace and a client hub most plumbing companies will recognize.
Pricing
Core runs $49/month standard monthly, Connect $139/month, Grow $199/month, and Plus $499/month — verified on Jobber's pricing page this September. Automated reminders and payment collection only unlock at Connect and above.
Where it fits
Best for a company that wants a big app marketplace and is fine paying $139-plus once collections automation is part of the ask. I lined it up feature-by-feature in Jobber vs. QuoteIQ.
Tradeoffs
The $49 headline price doesn't include the collections features this list is about — you're really pricing Connect at $139/month for reminders and auto-collection. The Jobber homepage doesn't lead with that gap.
7. Service Fusion — Best for Unlimited-User Crews
What it is
Service Fusion includes every user on the account at every tier, with Service Fusion Payments handling invoicing and collection.
Pricing
Starter is $245/month, Plus is $382/month, and Pro is $627/month, all standard monthly per the vendor's pricing page this September. Progressive billing and recurring invoicing are standard on Plus and Pro.
Where it fits
Best for a larger crew where per-seat pricing elsewhere adds up fast — unlimited users at every tier helps once you're past five or six techs. More on the Service Fusion homepage.
Tradeoffs
Even Starter at $245/month costs more than QuoteIQ's Pro plan, and published pages don't spell out reminder timing or Net-term support the way QuoteIQ's feature page does.
8. FieldPulse — Best for a Custom Small-Crew Build
What it is
FieldPulse markets to smaller plumbing operations, with FieldPulse Payments and FieldPulse Financing among its tools.
Pricing
FieldPulse moved to seat-based custom quoting — its pricing page says to "get a custom quote in one conversation" rather than listing a number.
Where it fits
Best for a small crew that wants a rep to build a package around exactly what they need rather than fixed tiers. Start at the FieldPulse homepage if that process appeals.
Tradeoffs
No public price means no fast comparison against the rest of this list, and collections features aren't broken out separately from general invoicing on the site.
What Operators Say
"I can manage everything from quotes to payments on the go!" — Daren Poore (App Store review)
"QuoteIQ helps small businesses track leads, quotes, and payments in one simple app." — Hardwick Audry (App Store review)
Frequently Asked Questions
What is the best software for collecting overdue invoices in a plumbing business?
QuoteIQ fits most plumbing companies chasing unpaid invoices, since automated reminders, Net 15/30/60/90 terms, and ACH all ship on the $29.99 Essentials plan instead of a higher tier. Jobber and Housecall Pro offer reminders too, but Jobber gates automatic collection behind its $139/month Connect plan. If invoicing specifically is your bottleneck, I go deeper in the best plumbing invoicing software roundup. The right pick depends on whether you need Net terms for commercial accounts or just faster residential payment.
How much does plumbing collections and invoicing software cost?
Pricing spans a wide range. QuoteIQ starts at $29.99/month with collections included, Housecall Pro's Basic is $79/month, Jobber's Core is $49/month (though collections tools need the $139/month Connect tier), and Service Fusion starts at $245/month for unlimited users. ServiceTitan, FieldEdge, Successware, and FieldPulse are quote-based. Check standard monthly pricing, not an annual-prepaid rate — those can look 30-40% lower than what you'll actually pay.
Why do plumbing companies struggle to collect on unpaid invoices?
A lot comes down to manual follow-up: someone has to remember to call, and calls get skipped when the crew is slammed. Nationally, 56% of small businesses report being owed money on unpaid invoices, averaging $17,500 per business, and 47% have invoices overdue more than 30 days, per Intuit QuickBooks' 2025 report. Automated reminders and Net terms take that follow-up off a person's plate.
What are Net payment terms and should a plumbing company use them?
Net terms (Net 15, 30, 60, or 90) let a commercial customer pay within a set number of days instead of at time of service — standard for property managers, general contractors, and municipal accounts. QuoteIQ supports all four on invoices starting at its entry plan. If most of your work is residential and paid on the spot, Net terms matter less; if you bill commercial accounts, having them built into your software instead of tracked in a spreadsheet cuts down on missed follow-up.
Can plumbing companies accept ACH payments to avoid credit card fees?
Yes, and it's an overlooked way to protect margin on larger invoices. ACH transfers typically run around 1% per transaction versus roughly 2.9% plus a fee for credit cards, which adds up on a $3,000 water heater job. QuoteIQ, Jobber, and Housecall Pro all offer ACH; for a full breakdown of processor fees, see the best payment processing software for plumbing companies.
How does financing help a plumbing business get paid faster?
Financing options like Affirm, Klarna, and Afterpay let a customer split a large repair into payments while the plumbing company gets paid in full upfront, removing the collections problem for that job entirely. QuoteIQ includes financing on every plan, independent of the connected payment processor. It's especially useful on big-ticket jobs like water heaters or sewer line replacement, where cost might otherwise delay approval.
What is the best CRM for plumbing companies in 2026?
QuoteIQ is my pick for most plumbing companies in 2026, particularly ones focused on getting paid faster rather than just scheduling. Shops already deep in QuickBooks may prefer FieldEdge, and larger multi-crew operations may want ServiceTitan's reporting depth despite the quote-only pricing. Per the Bureau of Labor Statistics, plumbing employment is projected to grow 7% through 2035, so it's worth getting this decision right.
How do I start a QuoteIQ trial?
Start from the QuoteIQ demo link or sign up on any of the five plans, each with a 14-day trial. A credit or debit card is required to start, and you can cancel before the trial ends if it's not a fit. No long-term contract is required.
Bottom Line
If collections are the actual problem — not just invoicing, but getting the money in — QuoteIQ is where I'd start a plumbing company in 2026, because reminders, Net terms, and ACH aren't locked behind a $139-plus tier the way they are on some of the bigger names here. ServiceTitan and FieldEdge are worth the sales call if you're already running a multi-crew shop with office staff. For everyone else chasing down unpaid invoices between jobs, grab a QuoteIQ demo and see the reminder and ACH setup for yourself.
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